Returns, Refunds and Exchange Policy
Free Return & Exchange Eligibility:
We offer free refunds and exchanges on eligible items. To qualify, items must be returned in their original, unused condition and packaging. Some exclusions may apply—please refer to the product page for specific details.
Initiating a Return or Exchange:
To start a return or exchange, simply contact our support team at [insert support email address]. We’ll provide you with a prepaid return label and guide you through the process.
Refund & Exchange Process:
Once we receive and inspect the returned item, we will issue a full refund to your original payment method or process an exchange, based on your preference. No restocking fees, and no deductions for original shipping costs—it’s completely free.
Non-Returnable Items:
Items that are damaged, worn, or not in their original condition and packaging are not eligible for return or exchange. Please ensure all items are returned in unused condition. Final sale items may also be excluded—check individual product descriptions for details.
Free Return Shipping Costs:
We cover all return shipping costs. You’ll receive a prepaid shipping label with instructions once your return or exchange request is approved.